Cookie Policy
Learn how we use essential authentication states, security features, and analytics to optimize your 3D modeling workflow.
Necessary Cookies
Required for your Supabase login sessions, Cloudflare DDOS protection, and billing routes. These are active by default.
Optional Analytics
Used to monitor website performance and load times. We use privacy-friendly Google Analytics and PostHog setups.
Easy Control
Accept or reject non-essential cookies via our built-in consent banner or directly in your web browser preferences.
01. What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit a website. They allow the platform to remember your active log-in state, security settings, and performance data over a set period. We also use client-side local storage and session storage to maintain 3D rendering pipeline state parameters.
02. How We Use Cookies
We use both first-party cookies (set directly by Voxelvia3D) and third-party cookies (set by providers of services we use for authentication, payments, and analytics).
Our cookies are categorized into the following groups:
Strictly Necessary Cookies (Always Active)
These cookies are essential for you to navigate our website and use core features. Without these cookies, services like user log-in sessions and checkout processing cannot be provided:
- Supabase Auth (`sb-...-auth-token`): Stores your encrypted authorization token to keep you logged in to the dashboard.
- Cloudflare Security (`__cf_bm`): Detects bots and prevents malicious Distributed Denial of Service (DDoS) traffic.
- Polar/Stripe Checkout: Handles temporary transaction sessions and prevents invoice duplication during checkout.
Analytics & Performance Cookies (Optional)
These cookies collect information about how visitors use our website, helping us monitor load times, identify dead links, and evaluate visitor counts:
- Google Analytics (`_ga`, `_gid`): Tracks user pathways and page load times to help us optimize layout speeds.
- PostHog (`ph_...`): Helps analyze pipeline conversion rates and UI design speed bottlenecks.
03. Consent and Preference Management
In accordance with EU GDPR and UK ePrivacy regulations, we restrict the loading of all non-essential analytics cookies until you explicitly consent:
- Website Cookie Banner: When you first visit Voxelvia3D, a popup bar appears at the bottom of the screen. Clicking "Accept All" allows us to run Google Analytics. Clicking "Reject" blocks analytics scripts completely.
- Browser Controls: You can configure your browser to block cookies entirely or clear them upon closing. Refer to your browser's support documentation to change these settings.
04. Updates to This Policy
We may periodically update this Cookie Policy to reflect changes in our backend dependencies or legal frameworks. Any changes will be indicated by a revised effective date at the top of the page.
Contact Privacy Officer
If you have questions regarding our use of cookies, privacy compliance, or wish to request data access reports, please email us: support@voxelvia3d.app.